CONSUMER PRODUCTS

Service & Installation Network for
Consumer Product Brands.

Deploy product installation, assembly, and warranty service anywhere in North America through FieldDirect's provider network β€” without building your own technician workforce.

The Service Gap for Consumer Product Brands.

You design and sell great products. But when customers need installation, assembly, or warranty service, the experience often falls apart.

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Last-Mile Assembly

Products arrive but sit in boxes. Customers expect professional setup β€” and you have no one to send.

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Geographic Coverage

You sell nationally but can't support every market with local service professionals.

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Brand Experience Risk

Third-party installers without training deliver inconsistent quality that reflects on your brand.

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Warranty Headaches

When products need service, customers wait weeks because there's no dispatch infrastructure.

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Overhead Costs

Building an internal service team for seasonal or variable demand is cost-prohibitive.

THE SOLUTION

Instant Service Coverage for Your Products.

FieldDirect connects your brand to a nationwide network of vetted service professionals who can install, assemble, and service your products β€” managed from a single platform.

Dispatch assembly and installation jobs nationwide
Certify technicians on your specific products
Track every service event in real time
Manage warranty claims and dispatch repairs
Approve payouts with full cost visibility
Monitor quality scores and customer satisfaction
Service Professionals
2,400+
Markets
500+
Avg Completion
1.8 days
Satisfaction
4.7/5
Service Volume β€” 6 Month

Service Support for Every Product Category.

From unboxing to warranty, FieldDirect covers the entire product lifecycle.

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Home Product Assembly
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Product Installation
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Warranty Service
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Product Inspections
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Returns & Exchanges
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White-Glove Delivery

Why Consumer Brands Choose FieldDirect.

National Coverage

Service professionals in every major market β€” activated on demand.

Speed to Service

Deploy installation and assembly within days, not weeks.

Brand Standards

Certified technicians trained on your products deliver consistent quality.

Full Visibility

Track every job from dispatch to completion with photos and sign-off.

PPWβ„’ Cost Model

Pay only when work is completed. No subscriptions, no overhead.

Warranty Integration

Manage warranty claims and repairs through the same platform.

Launch Nationwide Product Service.

See how FieldDirect enables consumer brands to deliver professional installation and service without building internal teams.